Frequently Asked Questions

How long does shipping take?

Most U.S. ground orders leave within one to two business days. Transit is typically 3–7 business days depending on the destination. Expedited options appear at checkout when available.

Do you ship for free?

Yes — free shipping on all orders, no minimum, for the current promotion window. International checkout may show a duty estimate.

How do I start a return?

Open Returns & Exchanges, or email info@pranasa.xin with your order number. Unworn items with tags in original condition are usually eligible within 30 days of delivery.

Where are you based?

Canyon Mesa Outfitters LLC, 2170 Faraday Avenue, Suite 240, Carlsbad, CA 92008. Phone +1 (760) 438-2194.